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A look back at our “Ask the experts” series of webinars
09/12/2020 - Customers
Over the last few months, Vallourec hosted a new series of “Ask the experts” webinars for its customers in the South East Asia region. Managed by our offices in Singapore and in Jakarta, Indonesia, this initiative aimed to present our portfolio of OCTG products, solutions and services and, most importantly, to maintain an open dialogue with our customers and strengthen our relationships with them. It was a real success with more than 250 participants attending these online events.
The webinars were designed to help our Customers meet their technical challenges. Vallourec experts have reviewed high-performance tubular connections for challenging designs or the optimization of material choices for difficult well conditions. Discussions also focused on best practices for tubular management and field operations, as well as new technologies to manage tubulars like digital solutions, which are becoming increasingly important and offer a better response to needs and control over the entire life cycle of our products and equipment.
Our Customers highly appreciated this initiative.
Our Customers highly appreciated this initiative.
Relationships
These series of webinars, which are the online counterpart to our face to face Tubular Essential trainings, have been a key tool in strengthening Customer relationships in these difficult times when travelling is no more an option. We were happy to welcome a large panel of participants coming from most companies operating in Indonesia, and who gave us some very positive feedback.
Nora Brahmi Technical Sales Regional Manager SEA
Perspectives
These webinars open up new perspectives on how we can work more closely with our Customers. It was really a great opportunity to exchange on the technical challenges and this will also contribute to continuously improve our solutions to address all needs.
Sarasto Utomo Indonesia Commercial Head
Owing to their huge success, Vallourec plans to organize a new series of webinars in the near future.
Stay tuned…
Stay tuned…