09/12/2020 - CustomersOver the last few months, Vallourec hosted a new series of “Ask the experts” webinars for its customers in the South East Asia region. Managed by our offices in Singapore and in Jakarta, Indonesia, this initiative aimed to present our portfolio of OCTG products, solutions and services and, most importantly, to maintain an open dialogue with our customers and strengthen our relationships with them. It was a real success with more than 250 participants attending these online events.
These series of webinars, which are the online counterpart to our face to face Tubular Essential trainings, have been a key tool in strengthening Customer relationships in these difficult times when travelling is no more an option. We were happy to welcome a large panel of participants coming from most companies operating in Indonesia, and who gave us some very positive feedback.Nora Brahmi Technical Sales Regional Manager SEA
These webinars open up new perspectives on how we can work more closely with our Customers. It was really a great opportunity to exchange on the technical challenges and this will also contribute to continuously improve our solutions to address all needs.Sarasto Utomo Indonesia Commercial Head