A solution beyond tubes…

With Vallourec.smart, the Group offers its customers enhanced support, featuring services covering the entire value chain associated with the tube’s life cycle. An approach incorporating digital solutions to better meet customers’ operational efficiency needs.

Going beyond tubes and offering augmented solutions has always been part of Vallourec’s core identity – as in the case of the assistance services linked to its historic product, VAM® connections. This positioning is now being strengthened with the Vallourec.smart range of services, covering all customer processes – from engineering to logistics and construction, encompassing the complete life-cycle of customer assets (oil wells, pipelines, industrial products…).

Characterized by the alliance of field services and digital solutions thanks to the Smartengo solution. “We are moving from product supply to turnkey, ready-to-use solutions,” explains William Gamisans, Service Line Director at  Vallourec. This paradigm shift is particularly illustrated by the establishment of a VMI (Vendor Managed Inventory) service for ADNOC, combining product supply, stock management and preparation of tubes for use on construction sites.

“Execution of this project requires new resources, particularly a services infrastructure, the Smartengo Inventory digital solution, effective coordination of customer and plant scheduling, as well as financing for stocks of tubes pending their use. This project reflects changing de- mand among our customers, who are no longer satisfied with the supply of a product, even for their most technical needs – they now expect comprehensive support. This is a real market trend,” explains William Gamisans.