{"id":4933,"date":"2022-11-04T15:35:00","date_gmt":"2022-11-04T15:35:00","guid":{"rendered":"https:\/\/www.vallourec.com\/news\/customer-quality-day-2022-au-coeur-de-la-satisfaction-client\/"},"modified":"2022-11-04T15:35:00","modified_gmt":"2022-11-04T15:35:00","slug":"customer-quality-day-2022-au-coeur-de-la-satisfaction-client","status":"publish","type":"news","link":"https:\/\/www.vallourec.com\/fr\/news\/customer-quality-day-2022-au-coeur-de-la-satisfaction-client\/","title":{"rendered":"Customer &#038; Quality Day 2022 : au c\u0153ur de la satisfaction client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4933\" class=\"elementor elementor-4933 elementor-4922\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41cee05 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"41cee05\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f4a1017\" data-id=\"f4a1017\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27df422 elementor-widget elementor-widget-spacer\" data-id=\"27df422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-533cc6b elementor-widget elementor-widget-text_image\" data-id=\"533cc6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"apply-vallourec-typo\">\n      <div class=\"block sm:flex\">\n      <picture class=\"block sm:hidden w-full mb-4\">\n        <source srcset=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day1.jpg\" media=\"(max-width: 768px)\">\n        <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day1.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n      <\/picture>\n      <div class=\"sm:w-1\/2 w-full sm:pr-2 pr-0 flex-col flex justify-top\">\n                  <picture class=\"hidden sm:block w-full mb-4\">\n            <source srcset=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day1.jpg\" media=\"(max-width: 768px)\">\n            <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day1.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n          <\/picture>\n                \n      <\/div>\n      <div class=\"sm:w-1\/2 w-full sm:pl-2 pl-0 flex-col flex justify-top\">\n                <p><div class=\"row \">\r\n        <div class=\"w-full md: col-offset\">\r\n                        \r\n                <p><strong>La d&eacute;marche qualit&eacute; est un enjeu d&eacute;terminant dans la relation que Vallourec entretient avec ses clients. Tous les collaborateurs du Groupe sont impliqu&eacute;s dans cette d&eacute;marche qui trouve son point d&rsquo;orgue avec le Customer &amp; Quality Day, un &eacute;v&eacute;nement organis&eacute; chaque ann&eacute;e dans tous les sites, usines et d&eacute;partements de Vallourec. Cette ann&eacute;e, cet &eacute;v&eacute;nement &eacute;tait plac&eacute; sous le th&egrave;me du cycle PDCA, planifier, d&eacute;velopper, contr&ocirc;ler et agir, aussi connu sous le nom de roue de Deming<\/strong><\/p>\r\n        <\/div>\r\n    <\/div><\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6200f3 elementor-widget elementor-widget-spacer\" data-id=\"f6200f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3670f70 elementor-widget elementor-widget-spacer\" data-id=\"3670f70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49ba45 elementor-widget elementor-widget-text-editor\" data-id=\"b49ba45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>D&eacute;j&agrave; int&eacute;gr&eacute;e &agrave; notre syst&egrave;me de gestion de la qualit&eacute; et mis en place avec succ&egrave;s par plusieurs de nos entit&eacute;s, le cycle PDCA, appel&eacute; aussi roue de Deming, est un outil majeur de toute d&eacute;marche de qualit&eacute; totale. Il permet de rep&eacute;rer avec simplicit&eacute; les &eacute;tapes &agrave; suivre pour identifier les probl&egrave;mes et les solutions et am&eacute;liorer ainsi de mani&egrave;re continue la qualit&eacute; dans les organisations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-753ffaa elementor-widget elementor-widget-spacer\" data-id=\"753ffaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5968001 elementor-widget elementor-widget-spacer\" data-id=\"5968001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba6ddf elementor-widget elementor-widget-testimonial\" data-id=\"8ba6ddf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"testimonial w-full md:mt-[79px] md:mb-[44px] my-0 relative\">\n  <div class=\"md:block hidden absolute right-0 -top-[79px] custom-padding-right\"><svg width=\"146\" height=\"146\" viewBox=\"0 0 146 146\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M125.143 72.2502H84.1787V11.1787H145.25V73.0002C145.25 106.84 117.924 134.414 84.1787 134.817V115.458C107.249 115.056 125.893 96.1647 125.893 73.0002V72.2502H125.143Z\"\n        stroke=\"#009EE0\" stroke-width=\"1.5\" \/>\n    <path d=\"M41.7142 72.2502H0.75V11.1787H61.8215V73.0002C61.8215 106.84 34.4956 134.414 0.75 134.817V115.458C23.8204 115.056 42.4642 96.1647 42.4642 73.0002V72.2502H41.7142Z\"\n        stroke=\"#009EE0\" stroke-width=\"1.5\" \/>\n<\/svg>\n<\/div>\n            <picture class=\"block h-[314px] md:h-[442px] mx-auto md:mx-none w-full max-w-[280px] md:w-[295px] md:-top-[77px] rounded-lg relative md:absolute shadow shadow-1 overflow-hidden\">\n        <source srcset=\"\" media=\"(max-width: 768px)\">\n        <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/Philippe-Guillemot.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n      <\/picture>\n        <div class=\"relative -z-10 flex flex-col min-h-[321px] md:pt-[55px] md:custom-padding-right p-4 md:pl-[109px] md:ml-[234px] md:mt-0 mt-12 rounded-lg md:rounded-none bg-blue-secondary-200\">\n    <div class=\"block md:hidden absolute right-0 -top-[30px]\"><svg width=\"50\" height=\"50\" viewBox=\"0 0 50 50\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M42.857 24.2501H29.3213V4.32153H49.2499V25.0001C49.2499 36.1513 40.3775 45.2692 29.3213 45.6653V40.0174C37.2654 39.6253 43.607 33.0399 43.607 25.0001V24.2501H42.857Z\" stroke=\"#009EE0\" stroke-width=\"1.5\"\/>\n<path d=\"M14.2857 24.2499H0.75V4.32129H20.6786V24.9999C20.6786 36.1511 11.8062 45.269 0.75 45.6651V40.0171C8.69411 39.6251 15.0357 33.0396 15.0357 24.9999V24.2499H14.2857Z\" stroke=\"#009EE0\" stroke-width=\"1.5\"\/>\n<\/svg>\n<\/div>\n    <div class=\"pb-[24px] text-blue-secondary-800 italic leading-[40px] flex flex-col justify-center flex-1\">La qualit&eacute; est au c&oelig;ur de nos relations avec nos clients. Le cycle PDCA nous permet d&rsquo;atteindre le haut niveau de performance qu&rsquo;ils attendent de notre entreprise et de pouvoir analyser et limiter les risques auxquels nous sommes confront&eacute;s. L'am&eacute;lioration continue, qui sous-tend nos activit&eacute;s op&eacute;rationnelles et fonctionnelles, nous permet de maintenir des standards &eacute;lev&eacute;s et d'ouvrir la voie &agrave; de futures avanc&eacute;es.<\/div>\n    <div class=\"pb-[28px] flex flex-col\">\n      <div class=\"title-h6\">Philippe Guillemot<\/div>\n      <div class=\"text-subtitle text-grey-700\">CEO<\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaec1ec elementor-widget elementor-widget-spacer\" data-id=\"aaec1ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c17ab elementor-widget elementor-widget-spacer\" data-id=\"b3c17ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33b0f63 elementor-widget elementor-widget-testimonial\" data-id=\"33b0f63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"testimonial w-full md:mt-[79px] md:mb-[44px] my-0 relative\">\n  <div class=\"md:block hidden absolute right-0 -top-[79px] custom-padding-right\"><svg width=\"146\" height=\"146\" viewBox=\"0 0 146 146\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M125.143 72.2502H84.1787V11.1787H145.25V73.0002C145.25 106.84 117.924 134.414 84.1787 134.817V115.458C107.249 115.056 125.893 96.1647 125.893 73.0002V72.2502H125.143Z\"\n        stroke=\"#009EE0\" stroke-width=\"1.5\" \/>\n    <path d=\"M41.7142 72.2502H0.75V11.1787H61.8215V73.0002C61.8215 106.84 34.4956 134.414 0.75 134.817V115.458C23.8204 115.056 42.4642 96.1647 42.4642 73.0002V72.2502H41.7142Z\"\n        stroke=\"#009EE0\" stroke-width=\"1.5\" \/>\n<\/svg>\n<\/div>\n            <picture class=\"block h-[314px] md:h-[442px] mx-auto md:mx-none w-full max-w-[280px] md:w-[295px] md:-top-[77px] rounded-lg relative md:absolute shadow shadow-1 overflow-hidden\">\n        <source srcset=\"\" media=\"(max-width: 768px)\">\n        <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/Ulrich-Menne.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n      <\/picture>\n        <div class=\"relative -z-10 flex flex-col min-h-[321px] md:pt-[55px] md:custom-padding-right p-4 md:pl-[109px] md:ml-[234px] md:mt-0 mt-12 rounded-lg md:rounded-none bg-blue-secondary-200\">\n    <div class=\"block md:hidden absolute right-0 -top-[30px]\"><svg width=\"50\" height=\"50\" viewBox=\"0 0 50 50\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M42.857 24.2501H29.3213V4.32153H49.2499V25.0001C49.2499 36.1513 40.3775 45.2692 29.3213 45.6653V40.0174C37.2654 39.6253 43.607 33.0399 43.607 25.0001V24.2501H42.857Z\" stroke=\"#009EE0\" stroke-width=\"1.5\"\/>\n<path d=\"M14.2857 24.2499H0.75V4.32129H20.6786V24.9999C20.6786 36.1511 11.8062 45.269 0.75 45.6651V40.0171C8.69411 39.6251 15.0357 33.0396 15.0357 24.9999V24.2499H14.2857Z\" stroke=\"#009EE0\" stroke-width=\"1.5\"\/>\n<\/svg>\n<\/div>\n    <div class=\"pb-[24px] text-blue-secondary-800 italic leading-[40px] flex flex-col justify-center flex-1\">Le Customer &amp; Quality Day est un &eacute;v&eacute;nement particuli&egrave;rement important car il permet &agrave; Vallourec de partager avec l&rsquo;ensemble de ses collaborateurs l&rsquo;attention que le Groupe porte &agrave; ses clients et &agrave; chacun de ces collaborateurs de comprendre le r&ocirc;le qu&rsquo;il a &agrave; jouer dans la d&eacute;marche qualit&eacute;, que ce soit dans sa mission quotidienne ou &agrave; l&rsquo;&eacute;chelle de la compagnie. C&rsquo;est l&rsquo;occasion de comprendre l&rsquo;usage que nos clients font de nos produits ou services et de leurs attentes en termes de qualit&eacute;, de performance mais aussi de livraison dans les d&eacute;lais.<\/div>\n    <div class=\"pb-[28px] flex flex-col\">\n      <div class=\"title-h6\">Ulrich Menne<\/div>\n      <div class=\"text-subtitle text-grey-700\">Directeur S&#233;curit&#233;, Qualit&#233; et Industrialisation<\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cba4be2 elementor-widget elementor-widget-spacer\" data-id=\"cba4be2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a072e1a elementor-widget elementor-widget-spacer\" data-id=\"a072e1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c681c7e elementor-widget elementor-widget-text-editor\" data-id=\"c681c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les usines et d&eacute;partements de Vallourec ont fait de r&eacute;els progr&egrave;s ces derni&egrave;res ann&eacute;es, comme le d&eacute;montre la diminution du nombre et de la gravit&eacute; des r&eacute;clamations et les r&eacute;ponses plus rapides apport&eacute;es aux clients. Mais il y a encore certains processus du Groupe qui peuvent &ecirc;tre am&eacute;lior&eacute;s et n&eacute;cessitent une attention constante, une action consciente et une revue r&eacute;guli&egrave;re pour identifier les principaux risques de dysfonctionnement et les am&eacute;liorations possibles, voire obligatoires. Cela fait partie de processus r&eacute;guliers, tant au niveau op&eacute;rationnel que fonctionnel. Le cycle PDCA donne les lignes directrices &agrave; suivre pour am&eacute;liorer les produits et les processus.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b7d8c elementor-widget elementor-widget-spacer\" data-id=\"87b7d8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dbfcea elementor-widget elementor-widget-spacer\" data-id=\"9dbfcea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d314a1 elementor-widget elementor-widget-text_image\" data-id=\"8d314a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"apply-vallourec-typo\">\n      <div class=\"block sm:flex\">\n      <picture class=\"block sm:hidden w-full mb-4\">\n        <source srcset=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day2.jpg\" media=\"(max-width: 768px)\">\n        <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day2.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n      <\/picture>\n      <div class=\"sm:w-1\/2 w-full sm:pr-2 pr-0 flex-col flex justify-top\">\n                <p><div class=\"row \">\r\n        <div class=\"w-full md: col-offset\">\r\n                    <h1> Les &#233;tapes du PDCA  <\/h1>\r\n                        \r\n                <p><ul>\n    <li>\n    La partie \"<strong>planifier<\/strong>\" inclut la gestion, une analyse approfondie des processus actuels et des attentes du client ainsi que la d&eacute;finition d'objectifs et les &eacute;tapes pour les atteindre.<\/li>\n    <li>\n    La partie \"<strong>d&eacute;velopper<\/strong>\" n&eacute;cessite la participation des salari&eacute;s et la mise en &oelig;uvre rigoureuse des processus.<\/li>\n    <li>\n    La partie \"<strong>contr&ocirc;ler<\/strong>\" implique de faire un suivi et de v&eacute;rifier que les processus ont bien &eacute;t&eacute; mis en place mais &eacute;galement que les &eacute;tapes cl&eacute;s ont &eacute;t&eacute; franchies avec succ&egrave;s.<\/li>\n    <li>\n    Finalement, l'&eacute;tape \"<strong>agir<\/strong>\" ou \"ajuster\" est une &eacute;tape de correction incluant l'&eacute;laboration de nouveaux standards qui s'appuient sur les le&ccedil;ons tir&eacute;es de la r&eacute;alisation de tous les processus.\n    <\/li>\n<\/ul>\r\n        <\/div>\r\n    <\/div><\/p>\n      <\/div>\n      <div class=\"sm:w-1\/2 w-full sm:pl-2 pl-0 flex-col flex justify-top\">\n                  <picture class=\"hidden sm:block w-full mb-4\">\n            <source srcset=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day2.jpg\" media=\"(max-width: 768px)\">\n            <img decoding=\"async\" src=\"https:\/\/www.vallourec.com\/app\/uploads\/2023\/09\/quality-day2.jpg\" alt=\"\" loading=\"lazy\" class=\"w-full h-auto min-w-full min-h-full object-cover select-none pointer-events-none\">\n          <\/picture>\n                \n      <\/div>\n    <\/div>\n  <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96f3a4d elementor-widget elementor-widget-spacer\" data-id=\"96f3a4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ebd15 elementor-widget elementor-widget-spacer\" data-id=\"a8ebd15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a75010 elementor-widget elementor-widget-text-editor\" data-id=\"3a75010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Pr\u00e9sence de plusieurs des clients et des dirigeants de Vallourec, ateliers, jeux d\u00e9di\u00e9s \u00e0 la qualit\u00e9, conf\u00e9rences ou pr\u00e9sentations d\u00e9taill\u00e9es sur le th\u00e8me de la roue de Deming, d\u00e9couvrez, en images, les activit\u00e9s qui ont ponctu\u00e9 le Customer &amp; Quality Day 2022 dans les entit\u00e9s du Groupe\u2026<\/b><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab82997 elementor-widget elementor-widget-spacer\" data-id=\"ab82997\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-481c192 elementor-widget elementor-widget-spacer\" data-id=\"481c192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6c98e elementor-widget elementor-widget-video_player\" data-id=\"ca6c98e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"video_player.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe\n    class=\"w-full aspect-video p-2 rounded-lg border-0 shadow shadow-1 bg-white\"\n    src=\"https:\/\/www.youtube-nocookie.com\/embed\/\"\n    allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\"\n    allowfullscreen><\/iframe>\n  \n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b3df7 elementor-widget elementor-widget-spacer\" data-id=\"f1b3df7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29536ec elementor-widget elementor-widget-spacer\" data-id=\"29536ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-912bb9e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"912bb9e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c3a2d66\" data-id=\"c3a2d66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a9fda5d\" data-id=\"a9fda5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1f63cd elementor-widget elementor-widget-spacer\" data-id=\"b1f63cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La d\u00e9marche qualit\u00e9 est un enjeu d\u00e9terminant dans la relation que Vallourec entretient avec ses clients. <\/p>\n","protected":false},"author":0,"featured_media":4924,"template":"","meta":{"_acf_changed":false},"categories":[262],"tags":[],"class_list":["post-4933","news","type-news","status-publish","has-post-thumbnail","hentry","category-corporate-fr"],"acf":[],"yoast_head":"<title>Customer &amp; 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